The phone rang 8:15 a.m. It was recording. “A UPS driver pick up your package . He will arrive between a.m. and 7 p.m.” ’s nice, Craig thought. All have to do is for 11 hours. I ’t even take a shower. can’t hear the doorbell I’m in the shower. heard the doorbell at :40 p.m. “I’m so glad ’re here,” he told the . “This box has been in my bedroom for weeks.” He handed the to the driver. The said, “Where’s the call ? I can’t take this the call tag.” Craig , “What? What’s a call ?” The driver said, “A tag is a return . It tells us where ship the box. Maybe ’s inside the box.” Craig his eyes. Why was a package so difficult?