At a Hotel









1. Calling to Make a Reservation
2. Making an Online Reservation
3. Checking into the Hotel
4. Requesting a Wake-up Call
5. Asking the Concierge for Sightseeing Advice
6. Asking the Concierge for Restaurant Advice
7. Talking to Room Service
8. Calling to Report a Cockroach Problem (1)
9. Calling to Report a Cockroach Problem (2)
10. Asking about the Hotel Gym
11. Asking for More Amenities
12. Asking Where to Make a Copy
13. Calling to Report a Medical Emergency
14. Calling for a Wireless Connection
15. Requesting More Supplies for the Minibar
16. Asking about the Swimming Pool
17. Getting a Taxi via the Front Desk
18. Checking Out
19. Disputing the Bill
20. Storing Luggage for a Few Hours
21. To Hold a Parcel for Pick-up
22. Calling to Cancel a Reservation



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