The sinks were leaking. David looked in the paper and saw an ad for Toby the . David left a message on the answering machine. days later, he called again. He told Toby he had left a message two days ago. apologized. He said he hadn’t checked his messages a couple of days.

David felt like hanging . Why was it so hard to find a who was responsible? Responsible and clean—many workers were who left messes for the homeowner to clean . Toby doesn’t check his machine, David mused. David Toby that the kitchen, bathroom, and laundry room were leaking. Toby said he could come over Friday; each faucet would cost $20. If he to buy any parts, that would be extra.

was pleased. Sixty dollars was a great price. course, if Toby fixed faucets like he checked messages, maybe the deal wouldn’t be so good. again, it was only a $60 risk. David Toby if a check was okay. Toby said ; he only accepted cash. David said that was , as long as he got an invoice. Toby he would be over Friday at 1:00 p.m.

3:00 p.m., David left a message on Toby’s , asking where he was. At 3:30, Toby showed . David asked if he had brought an invoice. “, jeez, I forgot. I’m sorry,” Toby said. David his head in disbelief. But, since Toby was , he decided to let him in. Before Toby into David's house, he wiped his feet very on the mat. David noticed that. Maybe Toby work out just fine, he thought.