Carol wanted to return a sweater bought last week. It was too . She went to the store she it from. "Hi, I would like return this," she said. "I'm sorry, do not do returns. We only exchanges," the cashier said. Carol was mad. "I want my money, not clothes," Carol said. The cashier asked her receipt. Carol handed it to . The cashier pointed to the back. says "only exchanges can be made." hit her hand on the counter. cashier jumped back. Carol asked for manager. The manager came over. "I'm to ask you to leave the , miss," the manager said.