Comprehension: Check Your Bags at the Store Entrance

Why did Adrian return the six packages of ink to the store?
1. He didn’t need them.
2. They did not fit his printer.
3. They were defective products.
4. Another store had a better deal.
The word “receipt” means _______________________.
1. a flyer from a store
2. a bank statement
3. a printed statement a customer gets
4. a description of a product
Which of the following is true according to the passage?
1. There were only about ten customers in the store.
2. A female employee spoke to Adrian very seriously.
3. The rude woman was called Ursula.
4. The rude woman was fired.
Andrian was angry because he ______________________.
1. was treated like a shoplifter
2. did not get a good deal
3. was in a bad mood that day
4. was not paid attention to at the store
We can learn from the passage that ___________________.
1. it is a waste of time to argue with an employee in a store
2. it is no use calling a store manager to complain about an employee
3. you'd better talk to the manager when you are treated badly in a store
4. anger sometimes subsides over time