34. Calling the Water Company (2)
A: You have called the Water Company. How may I assist you?
B: Hello, I recently moved into my apartment.
A: Are you calling to activate your billing?
B: Yes, that's one of the things I'm calling about.
A: What was the other reason for your calling today?
B: There is leakage in one of the pipelines. Is there anything you can do about that?
A: No, I'm sorry. But I could provide you contact with one of our plumbers.
B: No, that's not necessary, but thank you.
A: As for your billing, what form of payment would you like to have?
B: Can I pay online?
A: Yes, that is a service we do provide for our customers.
B: Alright, I think I'll go with that form of payment.
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