A: Who do I have the pleasure to speak to this afternoon?
B: Hello, my name is James.
A: You've called your city's local plumber. What can I do for you?
B: Thank you. I have a problem with my gas line.
A: I specialize in gas line problems. You're in luck.
B: I'm glad to hear that. Can you come to my home today?
A: I'm booked today, sorry. Can I come tomorrow instead?
B: Tomorrow works for me too. Is three o'clock fine?
A: Yes, that hour is fine.
B: What are your rates?
A: I will provide you with an estimate free of charge when I see the problem.
B: Alright, that sounds good. Thank you.
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