11. Making a Complaint
A: What have you done to my hair?
B: I did exactly what you told me to do.
A: I asked for a light trim, not for a butchering!
B: I had to cut out all the split ends.
A: I look like a grapefruit! My head is too round!
B: It's a short bob, very stylish.
A: It looks more like a bowl cut to me!
B: It looks fantastic, don't exaggerate.
A: I hate it! I'm not paying for this!
B: You have to pay me for my labor!
A: I'm never coming here ever again!
B: Trust me, you won't be missed.
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