11. Making a Complaint


Video    Repeat

A: What have you done to my hair?

B: I did exactly what you told me to do.

A: I asked for a light trim, not for a butchering!

B: I had to cut out all the split ends.

A: I look like a grapefruit! My head is too round!

B: It's a short bob, very stylish.

A: It looks more like a bowl cut to me!

B: It looks fantastic, don't exaggerate.

A: I hate it! I'm not paying for this!

B: You have to pay me for my labor!

A: I'm never coming here ever again!

B: Trust me, you won't be missed.



           



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