A: Hello, is this Mr. Smith? I'm Mrs. Jones.
B: Hello, Mrs. Jones. Did you get my message?
A: Yes, I did, I'm returning your call.
B: Oh, right, of course.
A: What's the problem? Is James in trouble?
B: I caught him copying a classmate's test today.
A: Oh, that child is incorrigible!
B: I'm afraid I'll have to give him detention this time.
A: It's alright, I understand.
B: James certainly is strong-willed.
A: Yes, he needs a firm hand and discipline!
B: He's a good boy. Now if only he'd stop cheating!