8. Calling about Test Results

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A: I'm calling to see if the results of some tests I took are in?

B: I can check for you. Can I have your name, please?

A: Sure, my name is Willie Foster.

B: Mr. Foster, your doctor is Dr. Edwards?

A: Yes, that's right.

B: Can you tell me when the tests were taken?

A: I was there last week.

B: I see your results are in, Mr. Foster.

A: Great! Can you read them to me?

B: Actually I cannot. You need to come in and see the doctor.

A: Are they that bad? Am I dying?

B: Sir, I'm just the receptionist. Why don't you come and speak to Dr. Edwards?