9. Talking to People at EDD
A: Hello, my name is George.
B: Hello, George. How can I help you?
A: I'm trying to file a claim online, but I have questions.
B: Okay, give me a moment and I'll go over there to help you.
A: Hello again. Thanks for coming over.
B: It's my pleasure. What are you having trouble with?
A: It's this question here. I'm not sure what it is asking for.
B: The system is asking for the reason you are no longer working.
A: Does that make a difference?
B: Yes it does. We review every person's case individually.
A: My company went out of business.
B: Then just put "Company out of business." You should be okay.
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