12. Calling to Reschedule a Time


Video    Repeat

A: Hello, may I please talk to a store manager?

B: Yes. What seems to be the problem?

A: I scheduled some furniture to be delivered today.

B: Would you like to change the delivery time?

A: Yes. Something came up and I won't be home until 3 p.m.

B: That is not a problem, sir, I'll fix it.

A: Thank you. I was worried it had already been dispatched.

B: It's no problem at all.

A: Please tell the deliverymen to be aware of my dog.

B: Does he bite, sir?

A: No, but he may trip someone.

B: I'll make sure they're on high alert.



           



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