17. Warranty Expired


Video    Repeat

A: Excuse me; I'd like to use the warranty on my phone.

B: What do you mean use the warranty?

A: The warranty promises a new phone if this one breaks.

B: Did something happen to it?

A: I dropped it and the screen cracked very badly.

B: It says here that your warranty has expired.

A: What! That can't be true!

B: I'm afraid it was only good for a year, sir.

A: What am I supposed to do with a busted phone?

B: Well, if you trade it in, you'll get a discount.

A: Well, I suppose it won't hurt.

B: I suggest you buy a longer warranty on this one, sir.



           



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