5. At the EDD Office




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A: Good morning. How can I help you?

B: Good morning to you. Yes. I'd like to file a claim.

A: Okay, I can help you with that.

B: All right. What do I need to do?

A: The easiest way to file a claim is online. You can use our computers for that.

B: That's wonderful. Do I need to log in?

A: No, you don't. Our computers are connected directly to the EDD.

B: But I don't know if I'm eligible for benefits.

A: The EDD will make that decision. Just fill in the forms as best you can.

B: Thank you. I'll use the computer here to file the claim right away.

A: If you have any questions, please don't hesitate to ask.

B: All right. I will. Thanks once again.